About Us

Information Technology and Services Professional

 

A 1/2/3rd Line Technical / Network support Engineer Goran Gligoric with over 16 years’ experience of providing quality service to education, telecommunications, accounts, electronics, radio and system integration organisations. Specialising in the implantation and administration of Cisco Network devices, desktop, server builds and hardware rollout (including cabling). Successfully installed, supported, designed and implemented LAN for accountancy firms containing up to 20 local and 80 remote users with 4 servers. Supported small to large networks consisting of 10 – 2000 users.

UK IT Service helps businesses in London to achieve growth by taking the hassle out of their IT and proactively managing their technology.

UK IT Service was formed by Goran Gligoric, who has over 16 years’ experience delivering IT services for hotels, travel, finance, property and manufacturing businesses in and around London. He has managed projects for businesses in Across UK,  and loves the challenge of thinking on his feet when there’s more than one site or geography involved.

Formed in 2002, the Company has brought value-aligned  to create a substantial IT Support and IT consultancy service for businesses across the UK.


Our Approach


UK IT Service’s approach hinges on our promise to take the hassle out of your IT.

We do that by providing excellent customer service – we have sustained 98% customer satisfaction rating for two years in a row – offering unlimited, flexible IT support and by providing senior level IT oversight as standard.

We want to help your business to thrive and we judge our success on yours, which is why regular visits are a must. It’s how we get to really understand the way your business works so we can provide the best IT support and advice, and you don’t have to worry about IT.

If we could describe the business relationship we have with our clients in one word, it would be TRUST. We gained their trust by being there for them every step of the way (24×7), proactively helping them to grow, and by providing the stress-free IT support they need.

Provided 3rd line desktop / helpdesk support to 10 – 2000 users over the telephone, Skype, chat, email as well as face to face. Provided remote support whenever necessary.
Technical lead to design suitable network architecture for intended purpose. Required to construct a company LAN, with file, mail and remote access server hardware.
Installed and planed all cabling along with setup of desktop hardware and software. Select an appropriate level of security, and disaster recovery policy and practise.
Installed and administered Windows Server.
Server and Desktop hardware break-fix support, replace and repair any diagnosed hardware issues.
Ran diagnostics and applying firmware update / patch installations to servers.
Technical lead to design a Cisco environment which involved installation and cabling of Cisco Router, switches and hub devices, configuring Cisco devices to recognise VLAN’s, DHCP and TCP/IP to required specification.
Group Policy design and administration involving the setting of permission and resource allocation to each user, using the Windows  server control panel.
Hardware fault finding and diagnosis of desktops and servers. Replacement or repair of non-functioning hardware desktops and servers.
Project co-ordination required to procure all hardware and software within budget to successfully accomplish required task. Schedule the installation, introduction and training to facilitate the soonest possible integration.

About Us

A 1/2/3rd Line Technical / Network support Engineer Goran Gligoric with over 16 years’ experience of providing quality service to education, telecommunications, accounts, electronics, radio and system integration organisations. Supported small to large networks consisting of 10 – 2000 users.

Contact

PC Networks Ltd

73a Streatham Hill London SW2 4UB, United Kingdom
E-mail: ggligoric@pcnetworks.co.uk
Telephone: 02036898632
Mobile: 0777 322 7777
Fax: 02086168758
Linkedin: ggoranit@gmail.com
Facebook: itgg@gmx.com
Twitter: ggoranit@gmail.com

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