Has your IT team reached capacity? Do you love your IT team but need some extra expertise? Our highly qualified and experienced engineers can provide the extra IT support you need.
Top level engineers carry a high price tag and not all businesses have the resources or time to hire such capable engineers. At a fraction of the cost, our fully qualified 3rd or 4th line support engineers can:
- provide extra IT support at busy times
- provide additional expertise for a special IT project
- help your in-house team unlock painful recurring IT issues that may have affected your business for some time
- bring your team up to speed with latest technologies to boost your business performance.
Extensive Experience
For several decades we’ve been supporting businesses in a wide range of industries, and have accumulated a vast amount of real-life knowledge and experience. Our IT engineers can apply that breadth of experience to make big improvements to your IT flow from day one.
Direct Access
Our IT support engineers will be part of your in-house team, supporting them with all their needs. Your team can contact our engineers directly, no queues or hold-ups.
Our IT engineers are also available out-of-office hours, so their support cover is also available on these times for no extra cost.
Excellent Customer Service and Accountability
Our London based IT helpdesk and engineers are committed to going the extra mile to keep your business running smoothly. They do this by responding quickly by phone, online or on site, speaking Plain English, and spotting and solving problems before they become an issue for you or your team.
We are proud to have sustained an average 98% customer satisfaction rating since 2016.
